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MacOS FAQs

  1. What does "MacOS FAQ" mean?

  2. How do I Shut Down the computer?

  3. Should I Shut Down the computer?

  4. How can I tell if the computer is on, off, or sleeping, and what's the difference?

  5. How do I quit an application?

  6. What's the Launcher?

  7. Where did the Launcher go?

  8. What is the "Finder"?

  9. How do I launch an application?

  10. What is the Application Menu?

  11. How do I switch from one application to another?

  12. Why is the mouse not responding?

  13. How do I restart my computer?

  14. How do I retrieve a disk?

  15. Why isn't my file printing?

  16. Why is the computer asking for a disk that I don't have? And what can I do about it?

  17. To single-click or double-click, that is the question!

  18. How do I rename my diskette?

  19. Can I store documents on the hard drive?

  20. How do I get help?

 

What does "MacOS FAQ" mean?

MacOS is shorthand for Macintosh Operating System, the software that makes a Macintosh a Macintosh. FAQ stands for "Frequently Asked Questions," and is a document which attempts to address questions that frequently arise.

 

How do I Shut Down the computer?

Do one of these three steps:

  1. Press the Power Key -- with the triangle, at the top right of the keyboard, then click on Shut Down
  2. Choose Shut Down from the Special Menu (only visible in the Finder)
  3. Choose Shut Down from the Apple Menu
 


Should I Shut Down the computer?

Generally, no: turning a computer on and off a lot puts extra wear and tear on the system, and the computers themselves don't use that much electricity.

 

How can I tell if the computer is on, off, or merely sleeping, and what's the difference?

Normally, during lab hours, the computers are on. Small green lights on the computer and monitor indicate if the respective hardware is powered up. If both lights are on, but the computer screen is black, then the computer is asleep -- press any key on the keyboard, and in a few moments the computer will awake from its slumber.

 

How do I quit an application?

Do one of the following steps:

  1. Choose Quit under the File Menu, or, equivalently,

  2. TypeQ

Note that closing on the close box in a window just closes that window -- it does not quit the application per se, as it does on some other operating systems.

 

What's the Launcher?

The Launcher is a window that makes starting applications a two-click operation. Just click on the category (e.g., Internet, Math/Stats, Office, Misc), and then on the particular application.

 

Where did the Launcher go?

Although the Launcher is configured to appear when the computer starts, it can be closed. If the Launcher is not visible, then, under the Apple Menu, select Control Panels, and from that menu, select Launcher.

 

What is the "Finder"?

The Finder is the application (or program) that shows the contents of your hard drive, floppy disks, or mounted servers, and from which you can launch other applications by double clicking on them. By default, if no other programs are running, then you are in the Finder.

 

How do I launch an application?

From the Finder, double click on either the application, or any document created by that application . If you choose the former, then a new, untitled document will appear; if the latter, then the pre-existing document will appear.

From the Launcher, single click on the appropriate category (e.g., Internet, Math/Stats) to locate your application, then single click on the application.

 

What is the Application Menu?

The Application Menu, located at the far right of the menubar, has several functions. Firstly, the icon atop the application menu indicates the frontmost application--the application that you are currently working in, and secondly, it lists all of the other applications that are currently open (and selecting one of those other applications brings it to the fore). Finally, it allows you to hide background applications.

 

How do I switch from one application to another?

For sake of argument, suppose that you have two applications running, say Excel and Netscape, with Excel the frontmost application (i.e., with Excel's windows in front of any Netscape windows, Excel's menus in the menubar, and Excel's icon in the Application Menu).

To switch to Netscape, either:

  1. Click on a window belonging to Netscape, or

  2. Choose Netscape from the Application Menu (the rightmost menu in the menubar)

Tip: If an application has no visible windows (either all of its windows are closed, or the application is hidden, or the frontmost application is hogging the entire screen), then you must use the Application Menu.

 

Why is the mouse not responding?

If you move the mouse and the cursor (arrow) stays frozen on the screen, then chances are that some wayward application has caused your computer to crash. You will need to restart your computer.

Tip: You should always save your work often: that way, if your computer does crash, you will not lose a great deal of effort. A good policy is to save your work every ten minutes, and whenever you leave the computer.

 

How do I restart my computer?

If you have ascertained that your computer is completely unresponsive -- and not just busy doing some time-consuming task -- then hold down the ctrl, and delete keys simultaneously to restart (reboot) the computer.

 

How do I retrieve a disk?

Either

  1. Drag the icon of the disk to the trash, or

  2. Highlight the disk icon (click on the disk once), and

  3. Choose Put Away from the File Menu (Y)

Tip # 1: Never use the Eject command (E), under the Special menu - always retrieve the diskette by the methods just outlined. While the Eject command kicks a diskette out of the drive, the computer continues to remember its presence, which can cause problems for other users. Ejecting is only useful if you have to shuffle between two diskettes.

Tip # 2: Dragging a file or folder to the Trash deletes the file or folder; dragging a floppy to the trash ejects it.

 

Why isn't my file printing?


For information on printing, you might just want to ask a local expert.

 

Why is the computer asking for a disk that I don't have? And what can I do about it?

The problem arises when a user does the following steps:

  1. Saves a document to disk, and

  2. Retrieves the disk by typingE, instead of following the answer to the question How do I retrieve a disk? .

  3. Leaves the computer

At some later point, the application that created the document needs the disk back, and complains if it can't find it. The solution is to type . (i.e., hold down the key, and type the period) several times, until the application gives up. Then, quit the application in the usual way.

 

To single-click or double-click that is the question!

Icons in the Finder need to be double clicked in order to open them. This includes icons for applications, documents, printers, hard drives, remotely mounted servers, etc. Single clicking on any of these objects selects it, for some further operation.

Buttons in dialog boxes, toolbars, etc., need to be single clicked.

 

How do I rename my diskette?

  1. Click once on the diskette, over its name ("untitled", if never renamed)
  2. Wait about 1/2 second
  3. Type a new name, and press return.
 

 

Can I store documents on the hard drive?

This isn't recommended, for several reasons. First, you ought to keep your own work private, for obvious reasons. Secondly, the hard drives are wiped every morning, so saved documents will not last long. Your best bet is to either use diskettes, or to e-mail yourself a copy. Mathematics Majors who need more storage capacity should talk to the Mike Rogers, Math Departmement "computer guru" mprogers@math.ilstu.edu for more information.

 

How do I get help?

Try asking the following people

  1. Fellow students

  2. Lab monitor

  3. Instructor

  4. Mike Rogers, Math Department "computer guru"

  5. Julian Hall, (309) 438-3611

  6. Office of Instructional Technology, (309) 438-7377